This article will help you know what chat settings are available for each of the webinar types.
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​Live webinars
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​Live chat where your attendees can ask questions in real time and they appear for you or moderator to answer within chat or for you to answer out loud. Live chat can be set to public or private. By default it is set to public which means that all chat typed out will be visible for all. Private chat will only be visible to Host co hosts and moderators only. Attendees only see what they type out when set to private. You can pre set this up during event creation or change while live within live settings.
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​Automated webinars
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​Automated webinars doesn't have live chat or a simulated chat yet. These 2 functions are on the roadmap to have. What is there is a question/comments box where they can enter any question or comment and click submit. This submission will then be sent to your email address you input into that setting. There is also a 3rd party chat to use chatroll.com or similar chat tool that provides you an iframe code. You can paste their iframe code into this setting to use it as your chat function to moderate from a like live event.
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​Automated Gold
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​Automated Gold webinars doesn't have a simulated chat yet. This function is on the roadmap to have. What is there is a question/comments box where they can enter any question or comment and click submit. This submission will then be sent to your email address you input into that setting.