If you decide to cancel your EasyWebinar subscription, follow these simple steps to ensure a smooth process. Here’s a detailed guide to help you navigate through the cancellation process.
Step 1: Log into Your EasyWebinar Account
First, log into your EasyWebinar account. Upon logging in, you will be directed to your dashboard.
Step 2: Navigate to Your Profile
Once you are on your dashboard, locate and click on the 'Profile' section. In the profile section, you will see an option for 'Subscription.'
Step 3: Access the Subscription Page
Click on the 'Subscription' option to open your subscription page. This page provides an overview of your current subscription details.
Step 4: Manage Your Subscription
On the subscription page, find the 'Manage Your Subscription' section. Click on the drop-down menu here, and you will see the option to 'Cancel Subscription.'
Step 5: Consider Extension Offers
Before proceeding with the cancellation, a pop-up will appear offering you an extension of one month to try out EasyWebinar further. This extension is provided free of charge by EasyWebinar. Additionally, you have the option to pause your account for a nominal fee of $7.99 per month.
Step 6: Proceed with Cancellation
If you still wish to proceed with the cancellation, select 'Thanks, but I want to cancel.' You will be prompted to fill out a brief survey. This survey helps EasyWebinar understand your reasons for canceling and improving our services.
Step 7: Finalize Cancellation
After completing the survey, your account will be moved to the cancellation phase. The cancellation will be effective at the end of your current subscription term.
We hope this guide helps you with the cancellation process. If you have any further questions or need additional assistance, please contact our customer support team. Thank you for using EasyWebinar!